SHIPPING POLICY

WHEN WILL MY ITEM SHIP?

We aim to ship all orders within 3-7 days of payment reflecting in our bank account. Pre-ordered items and custom requests may take up to 14 days to be processed. If you need your items urgently, please contact us to confirm the timelines.

LOCAL SHIPPING

All shipping costs are calculated upon checkout, and the shipping duration for Courier Company shipping typically takes 2-3 days. We use The Courier Guy as our preferred courier partner, but in cases where they aren’t available, we use Dawn Wing or Courier IT.

RETURNS POLICY

If you receive a damaged or defective item or need to return an item for any reason, please contact us as soon as possible. We will provide instructions for returning the item and either send you a replacement or issue a refund, depending on the circumstances. More information regarding refunds and returns is available in our refunds and returns policy.

REVIEW AND UPDATE

We regularly review and update our shipping policy to ensure that it reflects our current shipping procedures and carrier partnerships. Please check back periodically for any updates or changes.